Privacy Policy

We collect information you provide directly to us, including:

• Name and contact information (email, phone number)
• Billing and shipping address
• Payment information (processed securely through Stripe)
• Order history and preferences
• Communications you send to us
• Newsletter subscription information

We also collect certain information automatically, such as your IP address, browser type, and pages visited.

We use the information we collect to:

• Process and fulfill your orders
• Send transactional emails (order confirmations, shipping notifications)
• Send marketing communications if you have opted in
• Improve our website and services
• Respond to your comments and questions
• Comply with legal obligations

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• Service providers who assist us in operating our website and business (payment processors, shipping carriers)
• When required by law or to protect our legal rights
• In connection with a business transfer or merger

We use cookies and similar technologies to enhance your experience on our site. These help us understand how visitors use our site and improve our services. You can control cookies through your browser settings.

We implement appropriate technical and organizational security measures to protect your personal information. Payment data is encrypted and processed through secure, PCI-compliant systems. However, no method of transmission over the internet is 100% secure.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority

If you have questions about this Privacy Policy or our data practices, please contact us at:

Cuyahoga Valley Glass Art
Peninsula, OH 44264
hello@cuyahogavalleyglassart.com