Shipping Policy
Last updated: June 3, 2026
Free Shipping
On orders over $75
Flat Rate
$10 on orders under $75
Local Pickup
Free at CVFM
Processing Time
Because each piece is handmade, orders typically require 1-3 business days for processing before shipping. During peak seasons or high-demand periods, processing may take slightly longer. We'll notify you by email if there's an unexpected delay.
Shipping Methods
| Method | Cost | Delivery Time |
|---|---|---|
| Standard Shipping | $10 (Free on $75+) | 3-5 business days |
| Local Pickup (CVFM) | Free | Next market day |
Local Pickup
Select "Local Pickup" at checkout to pick up your order free of charge. We'll contact you to confirm pickup arrangements.
Pickup Location: Cuyahoga Valley Farmers Market (CVFM)
Saturdays, 8:00 AM - 1:00 PM
Packaging
Every piece of Cuyahoga Valley Glass Art is carefully wrapped in protective tissue, padded with bubble wrap, and secured in a sturdy shipping box. Delicate jewelry pieces are placed in velvet pouches before packaging. We take great pride in ensuring your handmade treasure arrives safely.
Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. Tracking updates may take up to 24 hours to appear.
Damaged Items
If your item arrives damaged, please take photos of the packaging and the damage and contact us within 48 hours at hello@cuyahogavalleyglassart.com. We'll arrange a replacement or refund promptly.